In the recent past, it has been proven that IT projects are more prone to failure than any other type of project. This workshop teaches how to run an IT project according to the standards published in the Project Management Institute’s Project Management Body of Knowledge. Case studies and examples from real projects are presented throughout, and many class workshops are used to give practical experience.
This course is taught publicly at the Professional Training Service of the University of Ottawa. It can be taught at your site as well. This is cost effective f you have four or more people to train. Please Contact Us.
Outline
Introduction
Instructor, students, schedule, logistics
What is a Project?
The Project Management Institute
Project Management Body of Knowledge nine Knowledge Areas
Themes for the course
Learning objectives
Reducing your stress level
The Project Plan
What is Planning
Why plan?
Project Development Plan outline
Project Scope Planning
Project lifecycles: The phases of an IT project
Hardware software and integration project approaches
Waterfall versus iterative methods
Build/Buy approaches
The Work Breakdown Structure
Methods, examples, approaches, formats
Standards (ISO12207, IEEE)
Milestones
Summary WBS
Contractor WBS
How far to break down?
Using the WBS
Work Packages
The use of project management software such as SAP and Microsoft Project™
Requirements
Understanding the customer’s problem
Getting proper requirements
The Requirements Document
Handling unfirm requirements
Group Exercise: Create a WBS for a project
Project Time Planning
Estimating Methods
Important items to have Standards for
Using the WBS
Accuracy of estimates at each stage of the plan
Sanity checks and other considerations
Scheduling
PERT charts
Dependencies
Critical path
Gantt charts
When to use
Items driven by the Gantt
Multi project management
Individual time management
Group Exercise: estimate and schedule the project
Project Cost Planning
Resource usage
Estimating the cost: realistc?
Software tools
Costed WBS
Cost and Resource ramp-up
Budgeting to cost accounts
Cost – sanity checks
Cost reports
Group Exercise: assign resources and plan the cost of the project
Project Risk Management
Risk management processes
Risk Identification – Anticipating the risk
Suggested factors
Risk Quantification – Risk tables: a quantitative approach
Risk Response Development
Risk as a monetary value: Management reserve
Risk documents
Risk Management Plan
Risk Management Procedures
Risk List
Risk Management Plan
Typical risks
Group Exercise: Develop a Risk Management Table: Risk Identification, Evaluation, Response
Project Procurement Planning
Quick summary
Project Integration Planning
Integrating scope, quality, time, cost
Integration processes
Project Scope/Time/Cost Control
Monitoring
Monitoring by PM and client
Monitoring by Contractor Project Manager/Team Leader
Handling scope changes
Project Communications Control
Meetings
The status or review meeting
Running a meeting
Project kickoff meeting
Post project review
Other project meetings
Reporting project status
Weekly/Monthly Reports
Using the Tracking Gantt
Other reports, based on:
Deliverables, milestones, issues
Project roll-up and summary reporting
Project Quality Management
Quick summary Quality planning
Quality Assurance, Quality Control
SEI CMM levels and KPA’s
Project Human Resources Management
Building the Project Team
Project organization
Matrix, functional, project
The project team: the Project Manager, Team leader, Team member
Project Manager, Functional Manager responsibilities
Project manager skills
The role of the Client
Managing Technical People
Motivation, growth and burn-out issues
Demotivators vs. Motivators
Delegation
Handling Turnover
Project Risk Control
Monitoring risk
Reacting to risk
Do not get burned
Keeping everyone informed
Risk Log
Project Integration Control
Problems
Detection, correction
Reacting to problems
Solving the problem
Handling dependencies on other departments
Change Control
Controlling cost/schedule/scope escalation
Crashing a project on tight schedule
Project Close-out
Conclusions
Resources available
PMI
Internet
PMI, SEI, SPI, NASA, DND, DOD, Governments
Training
Can you be a good project manager?
Project management proverbs